PRIVACY POLICY
Last Updated: August 2026
At Semporna Anggun ("Semporna Anggun", "we", "our", or "us"), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data when you visit our website, purchase our products, or interact with us.
By using our website or providing your personal information, you agree to the practices described in this Privacy Policy.
1. COMPANY INFORMATION
This website is owned and operated by:
KOLEKSI SEMPORNA ANGGUN (M) SDN BHD
(Incorporated in Malaysia)
Company Registration No.: 202001026343 (1382663-U)
Website:
www.sempornaanggun.com
Business Address:
No 20, Jalan 13/91, Taman Shamelin Perkasa, Batu 3½ Off Jalan Cheras,
56100 Cheras, Kuala Lumpur, Malaysia.
Contact Number:
+60 17-661 7181
2. PERSONAL INFORMATION WE COLLECT
Depending on how you interact with us, we may collect the following information:
Personal Details
- Full name
- Billing and shipping address
- Email address
- Mobile phone number
Order Information
- Products purchased
- Order history
- Delivery preferences
- Payment status
Payment Information
Payments are processed securely through our authorised payment service providers.
We do not store your debit card or credit card details.
Website Usage Information
When you browse our website, we may automatically collect information such as:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on our website
- Referral source
- Cookies and similar technologies
3. HOW WE USE YOUR INFORMATION
We use your personal information to:
- Process and fulfil your orders
- Arrange delivery of your purchases
- Respond to your enquiries
- Provide customer support
- Send order confirmations and shipping updates
- Improve our products and services
- Maintain website security
- Detect fraudulent or suspicious activities
- Comply with legal obligations
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us to:
- Remember your preferences
- Keep items in your shopping cart
- Understand how visitors use our website
- Improve website performance
- Measure the effectiveness of marketing campaigns
Most web browsers allow you to manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.
5. SHARING YOUR INFORMATION
We respect your privacy and do not sell or rent your personal information.
However, we may share your information with trusted third parties where necessary to operate our business, including:
- Courier and logistics providers
- Payment service providers
- Website hosting providers
- IT and system support providers
- Marketing and analytics service providers
- Government authorities or regulatory bodies where required by law
These third parties are required to handle your personal information responsibly and only for authorised purposes.
6. DATA SECURITY
We take reasonable administrative, technical, and organisational measures to protect your personal information against unauthorised access, misuse, alteration, disclosure, or loss.
Although we strive to protect your information, no method of electronic transmission or internet storage can be guaranteed to be completely secure.
7. DATA RETENTION
We retain your personal information only for as long as necessary to:
- fulfil the purposes described in this Privacy Policy;
- comply with legal, accounting, or regulatory obligations;
- resolve disputes; or
- enforce our agreements.
When your information is no longer required, it will be securely deleted or anonymised where appropriate.
8. YOUR RIGHTS
Subject to applicable laws, you may request to:
- Access your personal information
- Correct inaccurate or incomplete information
- Withdraw your consent where applicable
- Update your contact details
- Request deletion of your personal information where permitted by law
To exercise these rights, please contact us using the details provided below.
9. MARKETING COMMUNICATIONS
If you have subscribed to receive promotional communications, we may contact you regarding:
- New arrivals
- Exclusive promotions
- Sales events
- Product launches
- Special offers
You may unsubscribe at any time by clicking the "Unsubscribe" link in our emails or by contacting us directly.
10. THIRD-PARTY WEBSITES
Our website may contain links to third-party websites, including marketplaces and social media platforms.
We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing any personal information.
11. CHILDREN'S PRIVACY
Our website is not intended for children under the age of 18.
We do not knowingly collect personal information from children without appropriate consent from a parent or legal guardian.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business operations, legal requirements, or website functionality.
Any updates will be published on this page together with the revised "Last Updated" date.
Your continued use of our website after any changes constitutes acceptance of the updated Privacy Policy.
13. CONTACT US
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email:
sempornaanggun@gmail.com
Website:
www.sempornaanggun.com
Business Address:
No 20, Jalan 13/91, Taman Shamelin Perkasa, Batu 3½ Off Jalan Cheras,
56100 Cheras, Kuala Lumpur, Malaysia.
Contact Number:
+60 17-661 7181